MTCC cultures are examined for viability and purity after freeze drying process in completed, and provided the customer uses the specific growth requirements for growing the cultures. Based on this MTCC provide culture viability certification.

When MTCC receives such complaints, we open a freeze-dried ampoule of the same batch to examine the viability and purity of the culture. If culture found to be non-viable/atypical at our end, we send the active culture of the same on slant to the customer free of charge.

When MTCC receives such complaints, we open a freeze-dried ampoule of the same batch to examine the viability and purity of the culture. If culture found to be non-viable/atypical at our end, we send the active culture of the same on slant to the customer free of charge. If the culture found to be viable at MTCC, we send the photograph of the same to the customer. In such case customer has to pay the fee again to produce the culture.